Complaints

CSSC is committed to providing high quality services. If you are dissatisfied with any aspect of our work, you can make a complaint using the contact details below.

You can make a complaint:

• in person at our offices
• by telephone on 028 9531 3030
• by email to info@csscni.org.uk
• in writing to:

Corporate Services
Controlled Schools’ Support Council
2nd Floor, Main Building
Stranmillis University College
Stranmillis Road
Belfast
BT9 5DY

If you require this information in another format or need help making a complaint, please contact us using the details above and we will assist you. 

If you remain dissatisfied after completing our complaints process, you may refer your complaint to the 

The Northern Ireland Public Services Ombudsman
33 Wellington Place
Belfast
BT1 6HN
Freephone: 0800 34 34 24
Email: nipso@nipso.org.uk
Website: www.nipso.org.uk