CSSC has been working in conjunction with EA, CCMS, CnaG and NICIE to develop guidance for the draft model school complaints procedure.
We would encourage schools to read both documents and respond to the consultation which closes on 28 September 2018. Your comments and suggestions will be welcomed.
Full details on the consultation are available at this link http://www.eani.org.uk/consultations .
CSSC will be engaging with a number of schools to ascertain opinions on both documents. If you would like to participate in this, please contact Heather McKenzie, School Support Officer by email or phone 028 9531 3048